The Town of Middletown Utility Billing Office handles the billing and processing of payments for residential and commercial customers of the Town of Middletown's electric, water, sewer and trash services.
The billing office is open Monday through Friday from 8 a.m. to 4 p.m. in person. Customers may call into the office on those days through 4:30 p.m. with questions. (Call 302-696-2955)
Payments for Town of Middletown Utility Bills can be mailed in, dropped off in the outside utility box along the driveway of Town Hall, or given to the cashiers when a receipt is needed. Please do not use staples or tape, and be sure to write your account number on your check or money order. Also, due to recent potential scams, the Town of Middletown requires a form of ID. To pay your bill online, click on the link below.
We accept cash, credit cards, debit cards, checks, money orders and cashiers checks at our cashier window. Other payment methods include automatic direct debit and budget billing , which are automatically taken out of your checking or savings account each month when the bill is due. Payments made by debit or credit card over the phone or over the Website are charged a “service fee” by a third-party processing company. The Town of Middletown does not receive any portion of this fee and does not set this fee. No-charge payments can be made over the phone or website using a checking account (routing number and account number).
If you are unable to pay your bill, you may be able to apply for assistance from one of the following agencies:
Delaware Health & Social Services 122 Silver Lake Road, Middletown
302-378-5770
SNCC Neighborhood House, 811 N. Broad Street, Suite 219, Middletown
302-378-7269
Catholic Charities, 2099 S. Dupont Highway, Dover
302-674-1782
Catholic Charities, 2501 West Fourth Street, Wilmington
302-654-9295
If you think your bill may be incorrect, please contact the billing department at (302) 696-2955.